Refund policy

Every session is held just for you, and we turn other guests away to keep your slot open. Here's how changes and refunds work:

  1. Same-day bookings are non-refundable. Any booking made within 24 hours of your visit is final and can't be refunded.
  2. Same-day no-shows forfeit room entry. If you book same-day and then no-call, no-show, or don't communicate with us at all, you forfeit what you paid for room entry.
  3. Booked ahead? Give us 48 hours' notice. If you booked in advance and contact us at least 48 hours before your time slot, you can reschedule (subject to availability) or get a full refund.
  4. No-shows get no refund. If you no-show, no-call, or don't communicate with us at all and haven't given at least 48 hours' notice, your payment is forfeited. No refund, no credit.
  5. Add-ons follow the policy of the session they're booked with.
  6. Plans change, and we get it. Call or text 650-219-9876 as early as you can.
    Full details: https://radicalsragerooms.com/pages/booking-policy