FAQ
Radical's FAQ
Where are you located?
We are headquartered just outside of Quakertown, PA. As a fully mobile rage room, we can come to you — or you can come to us! Google Maps: 35 SR 4027 Quakertown PA 18951 | Apple Maps: 35 South Main St Trumbauersville PA 18970.
How do I book?
You can book by phone, Facebook, or through our website. We do not accept walk-ups. Booking in advance guarantees your session time.
How far in advance should I book?
You can book up to SIX MONTHS in advance. Weekends and holidays fill up fast — same-week availability is not guaranteed.
Is there an age requirement?
There is no minimum age requirement, however anyone under 18 must have a parent or guardian present on-site. Permission slips are required for minors.
What should I wear?
Closed-toe shoes are mandatory. No sandals, Crocs, Uggs, or heels. We provide all necessary protective gear for your session.
Can you set up at my location?
Yes! We are fully mobile. We need flat ground, adequate space, and permission to set up. We work with private homes, event spaces, and corporate locations.
Do you offer group or party packages?
We don't do packages — we offer our best price upfront with maximum time in the room. No hidden fees or upsells.
What happens when we arrive?
We handle all setup. Upon arrival, you will sign waivers and receive a full safety briefing from our staff before your session begins.
Is it safe?
Safety is our top priority. We follow strict protocols, require proper training, and mandate protective gear for all participants. As with any physical activity, some risk is inherent.
Is this a form of therapy?
No — we are not a licensed therapy service. However, many guests find the experience cathartic and a great physical outlet for stress relief and fun!
What if it rains?
Small group sessions typically continue as normal. For larger events, we will work with you to reschedule or relocate to a covered venue.
What is your cancellation/rescheduling policy?
We require at least 48 hours notice for a full refund. Rescheduling is subject to availability. No-shows are non-refundable.